Frequently Asked Questions

    My Security Benefit app

    Can I create an account on the My Security Benefit app?

    Individuals who have a retirement account with Security Benefit must create an account on SecurityBenefit.com prior to accessing the My Security Benefit app.

    My Security Benefit app

    Can I view all of my Security Benefit accounts using the mobile app?

    Only mutual fund accounts such as IRAs, 403(b), 401(k), 457, SIMPLE IRAs, SEP IRAs, and workplace retirement plans can be viewed. Please note that annuity contract information is not viewable on our mobile app.

    My Security Benefit app

    Can I view my statements on the My Security Benefit app?

    No. Statements will only be available through mail or when you sign in to SecurityBenefit.com.

    My Security Benefit app

    Do I need a username and password for the My Security Benefit app?

    Yes. Sign in to our mobile app using the same username and password you use to sign in to SecurityBenefit.com.

    Individuals

    How can I change my beneficiary information?

    To change your beneficiary information, please use the appropriate Non-Financial Change Form for an annuity product (fixed, fixed index, or variable) or a workplace retirement plan.

    Individuals

    How can I change my contact information?

    To change your contact information, please use the appropriate Non-Financial Change Form for an annuity product (fixed, fixed index, or variable) or a workplace plan.

    Security Benefit Basics

    How can I contact Security Benefit?

    You can reach Security Benefit by calling 785.438.3000 or 800.888.2461, 8 a.m. to 7 p.m. (Eastern Time), Monday through Friday. 

    You can also contact us directly from the website by using our Contact Us form.

    Security Benefit Basics

    How can I purchase a Security Benefit product?

    Security Benefit products are sold through independent distributors. Contact your financial professional about purchasing one of our products.
     

    Individuals

    How current is the account information viewed in the App?

    Generally, our system is updated to reflect new account information each business day by 11:00 p.m. (Eastern time). Your account balance will reflect this updated information.

    My Security Benefit app

    How do I access the Security Benefit App?

    iOS: Visit Apple's App Store and search for My Security Benefit. Then download the free app to your Apple device.